Catheter care
Managing a catheter doesn’t need to feel complicated or uncomfortable. Our experienced continence nurses provide calm, professional catheter care at home, in aged care or via phone and video appointments, making every step safe, hygienic and easy to manage.
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Expert support for catheter management
Whether you have an indwelling catheter, a suprapubic catheter or need help changing or maintaining a device, our nurses provide gentle, evidence-based support designed to protect your health and comfort. We make catheter care simple and stress-free so you can focus on living well.
Catheter insertion and changes
We safely manage catheter insertion, removal and replacement, including suprapubic catheter changes, with full infection control and patient comfort in mind.
Catheter care at home
Our home catheter support service includes regular checks and maintenance to prevent blockages and reduce infection risk, all in the comfort of your own home.
Education and guidance
We teach you or your carers how to manage catheter hygiene, emptying, and troubleshooting between visits, building confidence and independence.
Preventative monitoring
Ongoing review and monitoring ensure your catheter continues to function safely and effectively. We address small issues before they become problems, supporting long-term health and comfort.
Support for individuals, carers and aged care clients
We provide catheter care for people of all ages, including those recovering from surgery, living with long-term conditions or managing continence challenges in aged care. Our nurses also support carers and healthcare professionals with practical training and reliable advice on safe, dignified catheter management.
What to expect from your appointment
Initial consultation
We begin with a friendly discussion about your current catheter type, routine and any concerns or challenges you’re experiencing.
Assessment and care
Your continence nurse will complete a safe, thorough check of your catheter, skin and drainage system, performing replacements or cleaning as required.
Personalised catheter care plan
You’ll receive a tailored catheter management plan with instructions, hygiene tips and scheduling for future care or reviews.
Follow-up support
We provide ongoing care reminders and check-ins to ensure your catheter continues to function safely and comfortably.
Take the first step toward clarity and comfort
Book your toilet training appointment today to start your journey.
Professional care with a personal touch
Continence with Care is about giving people the clarity and support to manage their health with dignity. Our registered nurses listen first, act with respect and provide continence care that’s simpler, kinder and more empowering for everyone.
Personalised, practical support
From children to older adults, we focus on achievable routines, education and products that improve comfort and confidence at home or in care.
Responsive communication
We understand the value of getting answers when you need them. You’ll hear back from us quickly, with clear guidance and compassionate follow-up so you always know what to expect next.
Accessible care, wherever you are
In-home visits, regional outreach and telehealth appointments mean quality continence support is available wherever you live. We make it easy to connect and stay on track, no matter your location or circumstance.
Your funding options
We aim to make continence support accessible for everyone. Our continence assessments can be funded through several programs, depending on your situation, including NDIS, TAC, Workcover Victoria and your home care package. Get in touch with our friendly team to find out how we can support you today.
Continence Aids Payment Scheme (CAPS)
If you’re an NDIS participant, we can complete continence assessments and reports for your self-managed or plan-managed funding. These reports help secure ongoing support and continence products under your plan.
Private / Self-Funded
You can also choose to book your assessment privately. We provide transparent pricing and clear communication, so you always know what to expect before your appointment.
CAPS
The Continence Aids Payment Scheme provides financial assistance for eligible Australians who need continence products long-term. We can guide you through the eligibility criteria and application process.
Frequently asked questions
Here are some of the most common questions people have about continence assessments and what to expect. If your question isn’t listed here, reach out below and we’ll be happy to help.
This depends on the type of catheter and your individual care plan. Indwelling catheters are typically changed every 4–12 weeks, while suprapubic catheters are replaced according to clinical need. Your nurse will advise what’s best for you.
Yes. We offer catheter care at home and provide full support for cleaning, maintenance and changes. Our nurses will give you a list of items to order for your catheter change at home and carry emergency equipment if needed to ensure the process is safe, sterile and comfortable.
You should contact your nurse if you notice pain, leakage, odour, discolouration or reduced drainage. Early review helps prevent infection and ensures your catheter management plan stays on track.
Absolutely. We provide hands-on training and clear guidance so carers, families and support workers feel confident managing catheters between visits.
Resources
What is a continence assessment?
Feedback from our community
Ready to begin your continence care journey?
Whether you’re looking for advice, an assessment, a report or a plan to suit your lifestyle, we’ll guide you every step of the way.
