Continence assessment

A professional continence assessment identifies the causes of bladder or bowel challenges and develops a clear, personalised plan to manage them. Our experienced continence nurses take a gentle approach, giving you practical guidance and reassurance at every step.

What to expect from your assessment

Initial consultation

We begin with a friendly chat, either in person or over the phone or video, to learn about your situation, health background and goals. This helps us understand what’s working, what’s not and how we can best support you.

Full assessment

Your continence nurse will complete a thorough and respectful evaluation, including bladder and bowel patterns, toileting habits and contributing medical factors, to identify the root causes of your challenges.

Personalised continence care plan

Following the assessment, you’ll receive a detailed continence care plan with recommendations, product advice and practical strategies to suit your lifestyle.

Ongoing support and follow-up

We’ll stay in touch to review progress, update your plan and ensure you have access to the right products, resources and referrals when needed.

Take the first step toward clarity and comfort

Book your continence assessment today to start your journey.

Professional care with a personal touch

Continence with Care is about giving people the clarity and support to manage their health with dignity. Our registered nurses listen first, act with respect and provide continence care that’s simpler, kinder and more empowering for everyone.

Personalised, practical support

From children to older adults, we focus on achievable routines, education and products that improve comfort and confidence at home or in care.

Responsive communication

We understand the value of getting answers when you need them. You’ll hear back from us quickly, with clear guidance and compassionate follow-up so you always know what to expect next.

Accessible care, wherever you are

In-home visits, regional outreach and telehealth appointments mean quality continence support is available wherever you live. We make it easy to connect and stay on track, no matter your location or circumstance.

Your funding options

We aim to make continence support accessible for everyone. Our continence assessments can be funded through several programs, depending on your situation, including NDIS, TAC, Workcover Victoria and your home care package. Get in touch with our friendly team to find out how we can support you today.

Continence Aids
Payment Scheme (CAPS)

If you’re an NDIS participant, we can complete continence assessments and reports for your self-managed or plan-managed funding. These reports help secure ongoing support and continence products under your plan.

Private / Self-Funded

You can also choose to book your assessment privately. We provide transparent pricing and clear communication, so you always know what to expect before your appointment.

CAPS

The Continence Aids Payment Scheme provides financial assistance for eligible Australians who need continence products long-term. We can guide you through the eligibility criteria and application process.

Frequently asked questions

Here are some of the most common questions people have about continence assessments and what to expect. If your question isn’t listed here, reach out below and we’ll be happy to help.

What happens during a continence assessment?

Your continence nurse will talk through your health history, bladder and bowel patterns, and any current challenges or goals. The assessment is private, respectful and designed to help us create a personalised continence care plan that suits your needs.

Do I need a referral to book an assessment?

No referral is required. You can contact us directly to arrange your continence assessment, whether you’re self-funded, supported through a home care package or accessing NDIS funding.

Can assessments be done via video or phone calls?

Yes. Many clients choose to complete their continence assessment via telehealth, especially if they live regionally or prefer to meet online. Your nurse will guide you through what’s needed to ensure it’s just as effective as an in-person appointment.

What will I receive after my assessment?

You’ll receive a detailed continence care plan outlining strategies, product recommendations and any follow-up actions. We’ll also provide a written report if required for NDIS or other funding applications.

Feedback from our community

“An absolutely amazing, empathetic and prompt support service. My participant and I cannot thank Melinda enough.”

Di Kelly

“Melinda has an incredible energy and is such an expert in what she does. Highly recommend.”

Chloe Prendergast

“Continence with Care support services are beyond amazing.”

Brooke Sharp