Toilet training support

Toilet training is a unique journey for every person. Our caring toilet training educators and continence nurses provide calm, practical guidance to help families and carers overcome toileting challenges with patience and understanding. Together, we’ll build a plan that supports comfort, confidence and progress.

What to expect from  your appointment

Initial discussion

We begin with a relaxed, judgement-free conversation to understand your goals, history and daily toileting routines.

Observation and assessment

Our toilet training educators assess readiness cues, behavioural patterns and environmental factors to identify what’s helping or hindering progress.

Personalised toilet training plan

You’ll receive a clear, practical plan with step-by-step guidance, visual supports and communication tools designed for success at home and beyond.

Follow-up support

We stay connected to review progress, celebrate milestones and adapt your plan as skills develop, ensuring ongoing confidence and support.

Take the first step toward clarity and comfort

Book your toilet training appointment today to start your journey.

Professional care with a personal touch

Continence with Care is about giving people the clarity and support to manage their health with dignity. Our registered nurses listen first, act with respect and provide continence care that’s simpler, kinder and more empowering for everyone.

Personalised, practical support

From children to older adults, we focus on achievable routines, education and products that improve comfort and confidence at home or in care.

Responsive communication

We understand the value of getting answers when you need them. You’ll hear back from us quickly, with clear guidance and compassionate follow-up so you always know what to expect next.

Accessible care, wherever you are

In-home visits, regional outreach and telehealth appointments mean quality continence support is available wherever you live. We make it easy to connect and stay on track, no matter your location or circumstance.

Your funding options

We aim to make continence support accessible for everyone. Our continence assessments can be funded through several programs, depending on your situation, including NDIS, TAC, Workcover Victoria and your home care package. Get in touch with our friendly team to find out how we can support you today.

Continence Aids
Payment Scheme (CAPS)

If you’re an NDIS participant, we can complete continence assessments and reports for your self-managed or plan-managed funding. These reports help secure ongoing support and continence products under your plan.

Private / Self-Funded

You can also choose to book your assessment privately. We provide transparent pricing and clear communication, so you always know what to expect before your appointment.

CAPS

The Continence Aids Payment Scheme provides financial assistance for eligible Australians who need continence products long-term. We can guide you through the eligibility criteria and application process.

Frequently asked questions

Here are some of the most common questions people have about continence assessments and what to expect. If your question isn’t listed here, reach out below and we’ll be happy to help.

What age should toilet training begin?

Every person develops at their own pace. For children, most show signs of readiness between two and three years of age, but we focus on cues rather than age alone to ensure success.

What if toilet training isn’t working or has regressed?

Regression and resistance are normal parts of learning. We use calm, person-centred strategies that rebuild comfort and motivation without pressure or shame.

Can you help with toilet training at night?

Yes. We provide guidance for night-time toilet training, including advice on fluid intake, bedtime routines and managing accidents with confidence and care.

Do you work with adults or people with disabilities?

Absolutely. We regularly support neurodivergent individuals, people with developmental disabilities, and adults recovering from injury or illness who need help developing or re-establishing toileting skills.

Feedback from our community

“An absolutely amazing, empathetic and prompt support service. My participant and I cannot thank Melinda enough.”

Di Kelly

“Melinda has an incredible energy and is such an expert in what she does. Highly recommend.”

Chloe Prendergast

“Continence with Care support services are beyond amazing.”

Brooke Sharp